Privacy Policy

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Effective Date: 01/01/2026

Infiniti Healthcare (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website. Please read this policy carefully. By using our website, you agree to the practices described below.

We may collect limited personal information when you interact with our website, including but not limited to:

• Name
   
• Email address
   
• Phone number
   
• IP address
   
• Browser type and device information
   
• Information you voluntarily submit through contact forms or scheduling tools
   

We do not intentionally collect sensitive medical information through our website unless you are specifically directed to a secure patient portal.

Information collected through our website may be used to:

• Respond to inquiries or requests
   
• Schedule or coordinate appointments
   
• Communicate administrative or service-related information
   
• Improve website functionality and user experience
   
• Maintain website security and analytics
   

This website is not intended for the submission of sensitive medical or protected health information (PHI).

Please do not submit medical details, diagnoses, treatment information, insurance numbers, or other confidential health information through website forms, email links, or general contact submissions unless you are explicitly instructed to do so through a secure patient portal or other approved system.

Patients receiving care through Infiniti Healthcare are provided separate privacy notices and consent forms governing the use and disclosure of protected health information in accordance with applicable law.

Our website may use cookies or similar technologies to enhance user experience and analyze site traffic. These tools may collect non-identifying information such as browser type, pages visited, and time spent on the site.

We may use third-party services such as Google Analytics or similar tools to help understand website usage patterns. These services operate independently and have their own privacy policies.

You may adjust browser settings to disable cookies; however, doing so may affect website functionality.

Our website may contain links to third-party websites, scheduling platforms, payment processors, or other external services. Infiniti Healthcare is not responsible for the privacy practices or content of those third-party websites.

We encourage users to review the privacy policies of any external services they access.

Email communications initiated through our website are intended for general inquiries and administrative communication only. Email should not be used to transmit urgent matters or sensitive health information.

Patients engaged in care will receive instructions regarding appropriate communication methods through secure systems.

We implement reasonable administrative and technical safeguards to protect website information from unauthorized access, misuse, or disclosure. However, no website or electronic transmission can be guaranteed to be completely secure.

This website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children through this website.

You may contact us to:

• Request access to or correction of information you have submitted through our website
• Ask questions about this Privacy Policy
   

Patient-specific rights regarding medical information are governed separately by our Notice of Privacy Practices.

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or our website practices, please contact:

Infiniti Healthcare
1018 East New Circle Road #207
Lexington, KY 40505
Phone: 859-303-5918
Email:  MHaganAPRN@infinitihealthcare.org